Flying LATAM Airlines with Autism

 

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LATAM
is an airline that mainly flies to and from South America, so we hadn’t flown with them until we decided to visit Peru. One of the main reasons we chose LATAM was that I had British Airways miles that could be used to cover four tickets round trip from Los Angeles to Lima as well as four domestic round-trip flights. Our flight was a direct flight, which is always the best choice when traveling with autism.

Booking Latam Airlines

I booked our tickets online through the British Airways website in less than ten minutes for a total of 225K air miles and hardly any tax. Next, the airline’s customer service agent referred me to the Los Angeles office and was very helpful. A special thanks to Sharon and Mr. Caballero, the Passenger Service Supervisor at LAX!

After explaining that our son has autism and that he can’t wait in long lines and needs bulk seating on the aircraft, Mr. Caballero personally tagged our booking (four flights) with the accommodations and reassured me that everything was taken care of.
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At the Airport and Boarding

On the day of the first flight, we arrived at LAX 3 ½ hours ahead of time in the event we encountered issues that might need to be resolved. As we approach the ticket counter, we saw very long lines.

I asked for special needs assistance staff, and my family was immediately helped by an agent instead of waiting in the long line.Everyone worked diligently to ensure that we not only were seated together but that we received the bulkhead seats.

bulk seating

LATAM does weigh carry-ons, and we were two pounds over the limit. The airline was incredibly gracious saying that they understood we carried medicines and special hypoallergenic bedding for our son, so they let us carry them without any penalty.

LATAM has an excellent organizational system that uses lines for every ten rows so that the boarding process has a flow and is not too crowded.

At the gate, we pre-boarded using a wheelchair and were able to board each time quickly. It took some time to not only to settle our son but to store our carry-ons in the small overhead bins so were grateful we could do it without delaying fellow passengers. We found the bins on the Boeing 767  and on their Airbus 319  we flew to Cusco from Lima able to hold a 21-inch suitcase each and a small bag comfortably.

overhead bins

Our Seats

As we passed by the  Business Class (there is no First Class), we discovered that it was surprisingly small on the 767. There were 18 seats in all with the most legroom and pitch I’ve seen in a Business Class.

plane seating

We flew the airline’s Economy Class.With the plane’s configuration of 2-3-2, as a family of four, we sat in row 12 and 13. My sons and I got the bulkhead seats while my husband sat behind us on the way to Lima and back. All in all, both rows had adequate leg space and the seat comfort was average although it was a bit annoying when people crossed over from side to side and bumped into us.

 

We were glad to find that pillows and blankets were provided for the red eye flight and there were outlets underneath the seats,  to juice up our devices. There were also no air vents directly blowing on us which are always an issue for our son with autism that has sensory challenges.

 

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Entertainment

A plethora of movies and television shows both in English and Spanish were offered on the entertainment system. The caveat for the bulkhead seating was that the television was built in and fixed in the bulk area in front of you. While the screens don’t fall during turbulence, they are a bit too small and far which makes watching a bit cumbersome.

 

The 319 Airbus doesn’t have any entertainment on board, which was OK as the flight was less than an hour and a half each way and we had packed tablets to watch our own movies. The seats on the Airbus were leather and much more comfortable than most economy seats we’ve sat in on other flights and airlines.

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Meals and Amenities

The flight crew was helpful and attentive. They came around to check and make sure we were comfortable and had our needs met. They offered dinner meal choices of chicken with a salad and cake. Later the crew retired for several hours before returning with a light breakfast. We were disappointed to discover that they had no milk or apple juice for our kids and that coffee wasn’t going to be served due to turbulence.

 

When we continued our journey to Cusco on a domestic flight, we were surprised to discover that the company offered complimentary snack boxes and drinks (including alcohol), even in economy.

dinner

 

The bathrooms on both our long haul flight and domestic were kept clean and were continuously stocked with soap, hand lotions, even mouthwash.

Overall we had a great experience with LATAM that surprisingly showed a high and unexpected level of autism awareness and excellent customer service. We didn’t have to wait in any significant lines and were accommodated on and off the aircraft promptly.

 

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Autism Travel Tips

When traveling LATAM with autism, make sure you call ahead and tag your reservation as special needs and ask for the necessary accommodations (wheelchair assistance) or special diets that your family members may need.

Packing a tablet and power cord may be helpful as there might not be adequate entertainment on some aircraft.

It is interesting to note that while LATAM  does not claim to discriminate against passengers with disabilities, they are one of the few airlines who requires a muzzle for a service animal and they do have this additional statement on their website in regards to passengers with autism:

Passengers with autism who are accompanied by family or caregivers and who do not have a disruptive behavior do not require a medical certificate however if they travel alone, they will have to present a medical certificate.

 

 

Business Class on Air New Zealand is Luxury Defined

Some people say that the most surprise events make for the best stories, and in our case, our experience with Air New Zealand exemplifies exactly that!

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We had originally booked a flight from Lisbon to Zürich connecting to LA which ultimately fell through when our Lisbon to Zürich segment flight was late. This change of plans meant that we lost our connection before we even started our journey.

Booking and Airport Experience

A United Airlines ticket agent at the Lisbon airport took pity on us and decided to book us on the next available flight to London where we would then fly Air New Zealand from London straight to LA.

Needless to say, I was grateful that we were flying Business Class on accumulated points, so I didn’t have to worry about things like last-minute seating arrangements and accommodations for our son with autism.

Business Class on Air New Zealand is Luxury Defined screen

Upon arrival at Heathrow International Airport, we got access to Air New Zealand’s quality Business Lounge which provided us with plenty of options to eat and drink. The lounge even offers gluten-free choices, not to mention free WiFi.

Boarding and First Impressions

We were able to pre-board first as part of the accommodation for autism and also because we had Business Class seats. Next, they welcomed us on board by the friendly and enthusiastic crew that helped us with luggage and offered us a glass of champagne or cider.

We then actually started to notice many of the subtle differences that make Air New Zealand a fabulous company, commencing with the continuous smiling staff and their charming Kiwi accents.

As frequent travelers, we have flown in all classes including First, Business, and Economy. It is safe to say that the seat on the Air New Zealand Boeing 777 300 that reclines into a full bed was, and is, the most comfortable we’ve experienced to date.

Business Class on Air New Zealand is Luxury Defined seat

Amenities and Entertainment

We received two pillows and a hypoallergenic comforter. The Business Class TV screens are large and can be moved and adjusted to your position, and the recharging station is located directly in front of you (we love when you don’t have to bend down and search for it under the seat). Our son with autism couldn’t get enough of the entertainment console!

Business Class on Air New Zealand is Luxury Defined game

Air New Zealand has, hands down, the most engaging safety video we have ever watched. Everyone around us was apparently paying attention and even testing the different functions from the comfort of their seats.

Passengers can create their personal playlist of movies they want to watch during the flight as well as order whatever food and drinks they wish.

Business Class on Air New Zealand is Luxury Defined questions

 

Furthermore, the airline has added informative clips about your intended destination including immigration forms and a concierge service on board to help with your vacation plans. In fact, you could even provide feedback about the service from the comfort of your seat—not that we had reason to complain.

Sleeping in Comfort and Class

Maybe the reason we felt so pampered on Air New Zealand was the fact that this airline, unlike many others, actually makes your bed when you’re ready to sleep.

The cabin staff members come with bed linens and make your bed. When you’re done with the linens, you can press the call button and have them whisked away.

Our son with autism had a stomach ache, and the flight attendants couldn’t be nicer. They made him chamomile tea and even offered him an over-the-counter heartburn medication.

Business Class on Air New Zealand is Luxury Defined spray

The aircraft we were on also featured the famous Skycouch in the Economy Premium Class cabin. The Skycouch is a perfect choice for families, especially those with younger kids, and provides comfort at budget pricing.

Impeccable Customer Service

At this point, I should mention that this is the first airline that didn’t scold me for taking pictures, but instead mentioned how they enjoy working with bloggers.

Business Class on Air New Zealand is Luxury Defined burger

The Airline Amenity Kit features Clinique cosmetic products and the flight attendants also distribute a kid-friendly coloring kit to entertain children the old-fashioned way.

The special touches are visible everywhere starting from the largest cabin galley up to the whimsical bathrooms with a window view.

Everything about the Business Class on Air New Zealand was top-notch, starting with the entertainment and continuing with the wine choices and food (don’t skip the dessert; it is heavenly). And, of course, there was the gracious and punctual service provided by the crew.

Business Class on Air New Zealand is Luxury Defined snack

Overall, our experience was excellent and needless to say we were sad to leave the plane once we landed in LA. Parents with kids with autism should definitely put Air New Zealand on their radar, as they are so incredibly accommodating and polite. 

Ten Questions and Tips for Families Flying with Autism

10 Questions and Tips for Families Flying with Autism pin

Flying can be a stressful experience filled with lots of complicating factors. Families with autism will likely run into problems adjusting to the often confusing, overstimulating environment of an airplane. Not to mention that most airlines do not have the ability to provide every accommodation, so parents are often on their own. The following is a list of the top ten most frequently asked questions from parents traveling with their children with autism that we get at Autistic Globetrotting, with answers that should hopefully make your next trip with your kid much easier.

1. My son won’t keep his shoes on during flights. What can we do?

Take his shoes off when you first board the plane and place them under the seat in front of you. You could also bring a special bag to put them inside of, and then store them in the overhead bin. If you take them off when you first board you can prevent him from taking them off and throwing them or possibly having a tantrum because he cannot get them off easily in the cramped quarters.

 

2. My son loves buttons. I’m afraid he’ll continually press the buttons on the airplane. Is there any way to mitigate this?

Explain this to the flight attendant when you first board the plane. Also bring a small toy that has a lot of buttons. A familiar or fidget based toy should distract him before he becomes inquisitive about the ones next to him. There are many fidget toys you can find on places like Amazon, so it shouldn’t be difficult to find something that will keep your son focused.Ten Questions and Tips for Families Flying with Autism food

3. My daughter is a picky eater and hates airplane food. How should we make sure she’s not hungry?

Bring her favorite snacks on the plane. I highly suggest feeding her before you board, maybe even before you get to the airport if you know there won’t be anything she likes in the terminal.

 

4. My child gets frequent stomachaches/headaches; should I pack meds or do they have them on board?

They cannot dispense medications on the plane. It would be wise to bring your own OTC medications before you board, or ask your doctor about taking them prophylactically before boarding.

5. I’m always reluctant to ask for pre-boarding as others might judge me or make nasty comments. Is this something I should worry about?

Ten Questions and Tips for Families Flying with Autism overhead

You should, by all means, ask for preboarding. Since you will be among the first to board, you likely would not hear any rude or ignorant comments anyway. Furthermore, many disabilities are invisible in nature: diabetes, seizure disorders, heart failure, and others. It would be only out of pure ignorance that someone would judge you for looking out for your child’s special needs.

6. My teen stims and keeps kicking the seat in front. In one instance someone almost hit him. How can we prevent this from happening?

Ask for a bulkhead or aisle seat and insist on one if possible. Should you not get the seat you requested, carry autism information cards with you to inform your seat neighbors. If your child truly makes the flight unpleasant for the person in front, you could offer to buy them a cocktail or internet service while in flight, with a sincere apology. Kindness goes a long way!

Ten Questions and Tips for Families Flying with Autism sitting

7. My toddler is scared of loud noises. Where should we sit on the plane?

First of all, bring noise canceling headsets if possible. Second, the front of the plane is the least noisy. Avoid sitting right over the landing gear or in the far back at all costs.

8. My son needs a lot of personal space. What do I do?

Unless you can afford to fly in first class, your options are rather limited. Bulkhead seats do provide a bit more room, so we would recommend booking those. You can also have your child sit in an aisle seat for more legroom, but make sure that they don’t accidentally trip people walking through the aisles.

9. My kid always spills his food on himself and around us. How can I prevent it?

There is no way to cure clumsiness, but you can practice at home by playing “the plane game” before you leave and by modeling safer ways to move cups and liquids. You can also pack a small, plastic Dollar Tree table cloth and use that over your lap and theirs. Should something get spilled, you can toss it or ask the flight attendant to dispose of it. Also, alert the flight attendant of your child’s tendency and ask them to fill their drink low. Keep the can or bottle on your tray table, not theirs, between refills.

Ten Questions and Tips for Families Flying with Autism seats2

10. My fear is sitting on the tarmac when the plane gets warm, as my son is heat intolerant. How do I help my child stay comfortable?

If you know you will be traveling during hot weather, pack some wet wipes or moist towelettes. You could also pack an empty baggy and right before boarding you could stop at a restaurant in the airport and ask for some ice cubes to place in the baggy. The baggy can be used as a cool compress or your child might find it soothing to suck on ice cubes. Also pack a small, hand-held, battery operated fan to help keep cool.

We hope these answers helped you and your family feel a bit more at ease about your next flight. If you have any questions that weren’t covered here, we would be happy to answer them personally or on our Facebook page. Even if you have a small incident, don’t let it deter you from traveling. We wish you safe and happy travels!

Flying Virgin America with Autism

We recently flew Virgin America out of LAX. Overall, the experience surpassed our expectations in accommodations, entertainment, comfort, and compassion for autism travel. 

Booking Process

I booked our flights on the Virgin America website, though I ended up having to fly a week earlier than my husband and my son who has autism. All three one-way tickets purchased were for Economy, but I couldn’t get the bulk seating for my husband and son directly on the website.

Flying Virgin America with Autism Ticket Counter

So, I ended up calling the 1-800 customer service number and spoke with an agent who specializes in disability. The representative was well acquainted with autism and immediately proceeded to put my husband and son in their flight’s Economy Premium section in order to make them more comfortable.

At the Airport

Check-in was a breeze! I had already checked in online, so I only needed to zoom through security with my Global Entry pass and head straight to the gate. My husband and son relayed a similar experience.

Flying Virgin America with Autism Airport

In LAX, Virgin America uses Terminal 3, which tends to be a bit more crowded at security than other terminals. If you are also flying out of this terminal, you may want to arrive earlier and allocate enough time to pass through this process.

I had heard about their newly opened Virgin Atlantic travel lounge, and I was mildly curious to check it out for myself. On request, the staff allowed me a sneak peek. The facility sported an uber-modern look and had several seating areas, a bar, and a modest breakfast buffet table—the room decor compliments the company’s logo in hues of reds and pinks.

Flying Virgin America with Autism Lounge

Passengers wishing to dine before their flight also have the option of choosing from a fast food joint or a sit-down venue at Gladstone’s, which is a sister restaurant to the one in Malibu.

At the Gate

On both Virgin America flights (a week apart);  pre-boarding went relatively smoothly. My husband was happy the crew had given him ample time to board before the deluge of passengers came through. On my solo flight, I was approached by a team member and asked if I needed help putting my carry-on in the top compartment, which I appreciated.

Both flights on Airbus 330 were punctual, which is noteworthy in the middle of the day at a busy airport like LAX.

The Seats

My aisle seat in Economy 12D was covered in leather and better padded than other airlines I have flown. I even had a few inches between my knees and the chair in front of me.

Flying Virgin America with Autism Economy Seat

My husband and son found their wider, more padded, leather seats in 3E and 3F (main cabin) even more comfortable to relax in. We were all thrilled to use the outlets to plug in our phones; the outlets worked well and were placed in an accessible spot, unlike other carriers where we have had to look for them somewhere in the abyss under our seats.

Flying Virgin America with Autism Main Cabin

As seasoned frequent flyers, we all immediately noticed the small—but significant differences—between this Virgin America and their competitors. Highlights ranged from the engaging emergency procedure video done with rap music and the relaxing blue-hued lighting to the positive attitude of the crew asking multiple times if we needed any additional help.

The Food

Let me start by saying that Virgin America offers superior food and entertainment choices that cater to please anyone. They provide an ample free and paid-for drink and snack menu that includes a gluten-free option as well as for purchase meal options.

Flying Virgin America with Autism Food

The fact that you can place an order from the comfort of your seat is so helpful! No more waiting for the traditional cart to come around while everyone else dines, just to be told they are out of your food choice once they reach your seat.

On my flight, I was very happy with my reasonably-priced, healthy breakfast choice that didn’t leave me hungry like some do. The meal was served with coffee that tasted like it was freshly ground.

Flying Virgin America with Autism Menu

The following week my husband and son loved the food offerings too. When our son with autism discovered food is complimentary in the main cabin. He ended up ordering everything he could off that menu. Unlike what has happened to us on European carriers, he was not reprimanded.

Much to my husband’s surprise, the staff was courteous and smiled with each order!

The Amenities

In comparison with other airlines, entertainment is another area where Virgin America gets it right.

Flying Virgin America with Autism Entertainment

The personal touch-screen TV in front of you is so much fun to play with!

You can not only order meals but also watch movies, listen to music; you can even chat with a fellow passenger in a different seat, which is a great feature if family members are separated in-flight.

As you can see from our pictures, the choices are ample—whether one wants to watch movies, TV shows or play games, there is something there for everyone. The entertainment system even features an area for kids with a PG content control making it stress-free for parents.

Flying Virgin America with Autism Charity

Perhaps the most refreshing feature on that screen was the fact there was a section dedicated to charities, encouraging passengers to donate money to several organizations like “Make a Wish Foundation” and one that is close to our hearts, The Special Olympics.

But there’s more.

Forgot your headphones at home? Do you want to nap for a few hours and want a clean pillow and blanket? You can purchase these items right on board. I selected a pillow/blanket set and love the high-quality blanket so much I use it at my desk at home.

Flying Virgin America with Autism Cagtalog

The restrooms, though unimpressive and similar to other airlines, were kept clean throughout the coast-to-coast flight and replenished with paper towels, tissues, and soap on a continuous basis.

Autism Travel Tips

Make sure you mention any special needs at booking and follow up with Virgin America before flying.

On our flights, we found nothing went wrong, and the staff was all very attentive and well rehearsed in helping families and individuals with autism.

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Flying Virgin America with Autism Pin

Flying on Delta Airline’s Economy with Autism

Flying on Delta Airline's Economy 757D Pin
We recently flew in economy class on a Delta 757D aircraft. Our original plans changed in the 11th hour; here’s a review of our autism travel experience with Delta Airlines without any advance coordination or accommodation. 

Booking Process

Our flight with Delta began with a booking on United and due unforeseen circumstances we were transferred at the last minute. Even though airlines work together in an unofficial capacity, once passengers are transferred to the second carrier, they are at the mercy of that airline. In essence, this is what happened to us. Because we were moved, we didn’t have the opportunity to contact Delta in advance to request seats and accommodations for our son with autism, so we were concerned.

Flying on Delta Airline's Economy 757D Gate

Despite the extended assistance line in terminal five, a customer support officer named Donna helped us secure seats together for our segment. She also coordinated wheelchair assistance in Atlanta, as it is a busy airport and we only had forty-five minutes between flights.

At the gate, another customer service officer (who was both polite and well-meaning) managed to seat us together in row forty-four, which is the second to last row. We were grateful to sit together, though dreaded the seats in the back of the plane next to the lavatory.

Pre-boarding was a delight as they gave us about ten minutes to re-group. This is the longest I’ve experienced, and we even had time to chat briefly with a very attentive and knowledgeable global gate attendant.

The Seat

We were pleasantly surprised at the clean, comfortable, leatherette seats which were some of the best we’ve ever sat in. They had moderate padding, and the leg pitch was adequate. The adjustable headrest included a feature to pull it higher for taller passengers was a bonus.

Flying on Delta Airline's Economy 757D Row 25

The overhead bins were the most practical we’ve seen with a slightly little opening at an angle and deeper which meant suitcases fit well when put on their side. The design was smart, and we liked the fact that there were instructions as to how to place the suitcases to maximize space. The distance across the aisle was quite reasonable, so people didn’t brush against me even though we were sitting in one of the least coveted seats on the plane.

Flying on Delta Airline's Economy 757D Overhead Storage

Temperature Control

Having been on Airbus planes that don’t seem to regulate their temperatures accurately, as I’m always too hot or too cold, this one had its temperature set just right.

Flying on Delta Airline's Economy 757D Overhead

The WiFi was relatively fast and didn’t quit on us, which is mentionable enough, but what we liked even better was the fact that each seat had two separate outlets to charge electronic devices; one right in front of you under the screen and the other next to the headphone plugin.

Refreshments

Apart from the usual alcoholic beverage selection of wines, spirits, and beers ranging in price from $6 to $8, Delta has included three featured cocktails: The Jack and Joe at $10 or the Sky Breeze and Blue Chair Bay Island Punch at $8 each.

Flying on Delta Airline's Economy 757D Menu

For meal selections, we had roasted turkey sandwiches and fruit and cheese selection for breakfast followed by sliders and wraps for dinner.

They also have two types of snack boxes; one with Beef Salami Slices, Wheat Thins, Peppercorn Parmesan Cheese Spread, Cheddar Goldfish, Crackers, Fruit Snacks Mixed Fruit, Oreo Cookies and Tic Tac Freshmints. The other has Pita Chips, Hummus, Pepper and Artichoke Bruschetta, Multi-Grain Crackers, Pitted Greek Olive Mix, Apricots, Roasted Almonds, Lemon Cookie Nibbles and Dark Chocolate.

If your child is particular about food or has food allergies and restrictions, you should purchase food at the airport ahead of time; especially if you are sitting in the rows at the back of the plane.

Complimentary

I’m afraid that on most domestic airlines these days, there isn’t much for free. However, Delta still offered hot or cold beverages along with a choice of salted peanuts, pretzels or sweet biscuits.

Flying on Delta Airline's Economy 757D Peanuts

The disadvantage of long-bodied planes with two hundred and more travelers is that the hot food seldom reaches you if you are sitting all the way in the back; especially if you are on the afternoon flight.

Bathrooms

The first thing I noticed about the lavatory was the fact that taller people can stand without needing to stoop down. Compared with other airline toilets, there is reasonable space to move around so you won’t trip and fall onto the commode if and when you need to change your clothes; which is something that happened to me.

Flying on Delta Airline's Economy 757D Bathroom

As you enter the blue-lit room, the sink is on the left while the commode is in the center. There is an enormous full-length mirror in addition to one over the sink to put on makeup. It seems that someone thought of the ladies! There’s even a changing table over the commode for parents to change their babies’ clothing.

Entertainment

Delta has movies, old and new releases as well as TV shows and cable shows. Be aware that some of these are pay-per-view. You can also listen to albums and the radio or learn more about the company fleet and flight experience.

Flying on Delta Airline's Economy 757D Movie Screen

The company offers a unique Sky Club Kids program with movies, TV shows, and an exclusive Disney section. Our son was mildly disappointed in the fact that some of the new releases were six dollars each. It is just as well that they also had plenty of Disney oldies that were free.

The play section caught our eye since our son with autism loves video games. Strangely enough, this flight, he got a kick out of the mini -language courses world traveler offers—passengers can learn numbers, dates, words and even phrases in different languages.

Flying on Delta Airline's Economy 757D Screen

Overall we thought the entertainment selection was balanced. We also liked the parental control feature that helps parents decide what they want their kids to watch.

Delta seems to be very focused on superior customer service, which is reflected in the fact it boasts an in-flight questionnaire that travelers can complete from their seat on the screen.

JetBlue Airline’s Autism-Friendly Service

When it comes to airlines offering top-notch autism-friendly service, JetBlue has been one of our favorites.We recently had our first opportunity to test their accommodations for ourselves and see exactly how autism-friendly the airline truly is.

For many years I’ve been following with interest JetBlue’s efforts to help travelers with autism get accommodations when they fly to their intended destinations. In fact, many of you can attest to the fact that I am one of their biggest fans; I’ve been thrilled that the company makes such a concerted effort to reach out to the special needs community especially those with autism. I have personally attended mock flights which are created to encourage families with autism to fly and I have written several posts about the airline.

Here’s my overview of our own experience flying JetBlue.

Booking

For starters, I booked my flight online and was thrilled to see how the airline has specific forms parents can fill in and explain their kid’s diagnosis and specific accommodations needed. Later that same week, I followed up with a phone call to the airline customer service. It is important to state if you need pre-boarding as well as specifying either bulk or aisle seats. Even though at that point I was informed by the rep that my request would not be possible because all seats were already booked; they arranged for us to be seated close to one another, which was great.

At the Airport

Upon arrival at the airport, the ticket counter was well organized with many self-service machines and staff to help. I spoke to the representative again explaining our needs and she managed to reassign our seats and seat us together in row 6 since the aircraft didn’t have many bulk seating rows available. We were grateful for that.

JetBlue Airline's Autism-Friendly Service Ticket Counter

JetBlue doesn’t offer any lounge service at the Fort Lauderdale airport yet, so we ended up just sitting at the gate.

JetBlue Airline's Autism-Friendly Service Gate

I need to mention that at this point there was a slight uncharacteristic hiccup. My son’s accommodation was mentioned to staff a fourth time at the gate when we got there 45 minutes before take-off. I was assured that the staff was fully aware of our needs and we would be called to board early. Much to my surprise there was no verbal announcement or call to board for people with disabilities whatsoever. This was really upsetting because we were in plain sight of the gate staff.

Boarding

When I approached the gate supervisor I was told that they board people with wheelchairs first and that travelers with autism are just put first in the regular passenger line. So, we were finally allowed to board with 250 visibly impatient passengers behind us rushing us and pressuring us to get out of the way.

JetBlue Airline's Autism-Friendly Overhead Bin

Out of breath and stressed, it took us a few minutes to put our luggage up in the overhead compartment, find our seats and settle our son which led to some dirty looks and grumblings from fellow passengers who had no choice but to wait behind us. Thankfully, as I mentioned above, this was a one-off glitch and JetBlue has definitely more than made up for it as you will see.

We already felt much better when the flight purser, Brett, came over after takeoff and apologized for the service we had encountered at the gate level and did ask whether we needed any help on board.

So, How was the Flight?

The JetBlue aircraft was a Boeing 777 with three seats on each side. The seats were moderately comfortable and made with leather.

JetBlue Airline's Autism-Friendly Service Seats

Each seat had a built-in screen where travelers could watch movies and DirecTV or use the WiFi; both purchasable. Most seats also had an outlet that passengers could recharge their electronic devices in underneath the seats. The overhead compartments were average- sized; our 20-inch carry-ons fitted well and the leg room was just as comfortable as other domestic airlines we have flown with.

JetBlue Airline's Autism-Friendly Service Television
The printed menu onboard offered the free sodas, water bottles (yes, you get your own bottle!) and snacks that were nut-free chocolate chip cookies and gluten-free potato chips.

JetBlue Airline's Autism-Friendly Service Meal

The airline also offers some purchasable food choices that include several healthy choices like chicken and steak sandwiches, salads, cheese platters and several mixed snacks packages-basically something for everyone.

JetBlue Airline's Autism-Friendly Service Flight Attendant

Overall—with the exception of our incident at the beginning of the flight—our experience with JetBlue was pleasant and comfortable and the staff gave really good service.

Lessons to be Learned

When I contacted the airline after our return to complain about the pre-boarding snafu, I am delighted to report that they apologized, acknowledged their mistake, and credited our account for the inconvenience. Best of all they reassured me that they‘ve changed their protocol so other families with autism won’t face the same situation.

JetBlue Airline's Autism-Friendly Service Pin

Cruising Oasis of the Seas with Autism

 

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In October 2015, I participated in the “TBEX at Sea” conference. It was held on the Royal Caribbean’s Oasis of the Seas cruise ship which impressively weighs in at over 225 thousand tons, and is over one thousand feet in length! She had her maiden voyage in December 2009 and still continues to provide a fantastic experience for the whole family.

Cruising Oasis of the Seas with Autism ship

The Oasis of the Sea is part of the Royal Caribbean Cruise Line. The ship employs over 2,200 staff members on board to better serve the needs of their guests. Most trips on this vessel last about a week. These excursions depart from Fort Lauderdale, Port Everglades, or Orlando Florida and visit several ports in the Caribbean before bringing travelers back to the starting point.
Cruising Oasis of the Seas with Autism deck

Many don’t realize that this cruise ship works like a floating village. Here, passengers can enjoy sixteen decks offering entertainment in the form of swimming pools, a basketball court, climbing walls and an ice-skating rink.

After receiving a refreshing makeover in 2014, the ship looks better than ever. Cleanliness is also a high priority on this ship, with everything being quite spotless, despite the vessel’s large size.

Cruising Oasis of the Seas with Autism lounger

Fellow Travelers

A large percentage of the people traveling on this ship are family groups from North America. However, middle age couples and groups travel here as well. The Oasis of the Sea can also hold around 5,400 passengers at any given time.

Cruising Oasis of the Seas with Autism pool

Amenities

The sixteen decks on this ship feature plenty of activities to keep both kids and adults occupied on the high seas. Travelers should know that the popular attractions, such as the Flow Rider waterslides and the Windjammer Marketplace buffet, often see crowds at peak times. Therefore, cruise passengers will need to adjust their expectations accordingly and either avoid busy hours or plan to wait in line.
Cruising Oasis of the Seas with Autism blue

While the zip-line, ice skating rink, and rock climbing wall work as perfect pastimes for older kids, the younger crowd can easily participate in more kid-friendly activities. These include balloon making, face painting, and carousel rides. Folks over the age of sixteen might also like to chill out in one of the ten whirlpools onboard.

Cruising Oasis of the Seas with Autism catsPlaying the slots at the casino is yet another option for those over the age of twenty-one. Of course, the onboard shows can appeal to people of all ages. This ship also featured an excellent production of Andrew Loyd Weber’s Cats. However, it is crucial to reserve show tickets in advance if you don’t want to miss seeing these highlights on your voyage.

Cruising Oasis of the Seas with Autism parade

There are a variety of restaurants from sushi to Italian to American Bistro – something for everyone’s palate. Other activities include a water park, a 3D movie theater and a Dreamworks experience that children find delightful!

Cruising Oasis of the Seas with AutismAt night, the high-diving AquaTheater displays some spectacular shows. For those looking for something more on the relaxing side, the boasts spas, galleries, whirlpools and even an adults-only Solarium pool.
Cruising Oasis of the Seas with Autism golf

Royal Caribbean go out of their way to accommodate special needs, certified as the First Autism Friendly Cruise Line in February 2014 by Autism on the SeasTM, a tremendous honor. Also, the whole ship is wheelchair accessible. If you communicate with staff members in advance, they will go out of their way to help.

Cruising Oasis of the Seas with Autism solarium

Our Cabin

We saw a few options for cabins, and we arranged beforehand to get an inside cabin, ideally suited to families that deal with autism. Because it is situated in an inside corridor, it almost makes a labyrinth that is confusing for a child to navigate. Therefor, it is more difficult for them to get lost if they get away from you.

We stayed on deck 10 in cabin 440. The key to the door is a very handy swipe-card which conveniently fits in a pocket.

Cruising Oasis of the Seas with Autism bed
As you open the door, you can see beautiful wooden furnishings and beautiful carpeting in a wave design of turquoise, blue, green and brown. By the entrance, we saw a shelving unit, perfect spot put brochures, sunscreen, the cabin keycard and other important odds and ends. The shelving unit segues into a desk with a chair complemented by a lighted mirror so it can double as a vanity table.

The cabin is compact but not crowded with a big, opening sofa and a king-sized bed that can split according to preference. Also, the headboards are gray and tan adding to the overall décor of the cabin. Our flat-screen TV monitor by the desk could swivel making it visible from the beds and sofa, or it could recess flat back into the wall. Both nightstands boast built-in night lights.

Cruising Oasis of the Seas with Autism kit

The closet is spacious and can fit the luggage with plenty of hanging space and hangers provided. There are extra shelves as well as a small safe above eye level which can fit an iPad or tablet. There is a full-length mirror placed conveniently by the bathroom.

The room boasted an adequate supply of power sockets. A huge perk of this cruise liner is the super fast internet powered by VOOM which provides wifi using O3bMaritime technology. Furthermore, the occupants can freely adjust the temperature of the cabin with the convenient a/c control panel.
Cruising Oasis of the Seas with Autism bath

Our Bathroom

With linoleum flooring in tan, the bathroom is functional and practical. It featured wooden shelving and a narrow counter with a small sink. As we are Platinum members of Royal Caribbean, we received an amenity kit with conditioner, shampoo, shower gel, soap, and lotion.

The shower features a high plexiglass enclosure and a handheld showerhead as well as a short retractable line to hang up wet bathing suits. We discovered that the area boasted good drainage, perfect as cruise-line cabins can easily flood. Toilet paper, tissues and towels are provided and you can ask housekeeping for more as needed.
Cruising Oasis of the Seas with Autism jeff

Autism Travel Tips

As mentioned, parents should call the cruiseline ahead of time to request any accomodations their family may need.
The cruiseline is autism friendly and will strive to help with embarkation, disembarkation, dining and onboard activities.

slide Cruising Oasis of the Seas with Autism

Those attending the production of Cats should be aware the performers move around quite a bit on and off stage. Some kids may find this a bit scary.

Kids wishing to try ziplining or rock climbing should ask to try it at the end of the day. At that time, the crowds lessen for more customized attention.

 

Thirty Tips for Newbie Cruisers with Autism

For anyone considering or already booked on a first-time cruise, here are thirty useful tips to help you get the most out of your cruise experience!

 


Before You Board

  • Before you board, be sure to get travel insurance.
    Although there is a doctor on board, they do not take Medicare or other private insurance, so without travel insurance, you would still have to pay for any unforeseen services.
    Check ahead of time what your travel insurance covers in case of medical emergencies related to autism.
  • You should pre-book your reservations for the spa, specialty restaurants and shore excursions you have your heart set on online.
    Once you have everything squared away, you’re ready to go!
  • Sign up for CruiseCritic’s roll call for your sailing to meet fellow passengers.
  • Notify the cruise line of any accommodations you and your family need.

When You Board

  • The cruise line hosts a Sail Away party that is lots of fun!
    At the start of your vacation, it’s an excellent way to meet others before you unpack and get together with friends and family.
  • The first day is essential for getting oriented and planning ahead, choosing activities you would like to do during the trip.
    Register for activities like the character breakfast, ice skating, Flowrider, cupcake decorating as soon as you get on board since there are also some discounts you might be able to benefit from if you sign up early and also some activities will fill up fast.
  • Head on to guest services and make sure that they are aware of your family’s special needs status.
  • Don’t forget to disable your kids’ card from charging in the stores, arcade and other venues. If you are afraid, they will make charges without your permission.

Tips for Newbie Cruisers with Autism chess

Aboard the Ship

Once you have gotten settled, there are all kinds of activities to do aboard the boat.
Make sure you check the daily cruise newsletter for announcements and information; since there is so much to do aboard, finding something for everyone is quite easy.

Shopping

  • Be a savvy consumer and get acquainted with jewelry and electronics prices before you board the ship to avoid overpaying. Remember, whatever you buy will be harder to fix overseas, and there are no returns.
  • The cosmetic store sells makeup (if you have not restocked your makeup in a while) and offers a free makeover, which would be perfect for tween and teen girls.
  • Careful with the duty-free items; check allowed quantities first and know you cannot use the alcohol during the trip. Only the last night (hint, hint).
  • On formal nights, they hold a $10 item sale where you can get fake jewelry and accessories that are perfect for the younger crowd.
  • Wait for the last day to purchase the ship logo store  T-shirts since some will go on sale  2-for-$20.

 

Entertainment and Sports

  • Involve your child in the ship’s activities by having him or her visit any venue first and ‘test the waters’.
    • On board, ships have an entire gym, bikes, boxing arenas, rope and rock climbing, paid yoga and pilates classes, pools for lap swimming, water polo, soccer, and volleyball; so there is always plenty to do.
      If your kid wishes to try independent activities like rock climbing, ice skating or the FlowRider ask the coordinator if you can arrive either ten minutes before the official start or after the action ends when there are fewer people, and your child can get more individualized attention.
    • Cruise lines now offer classes, so this may be a good opportunity to try something new: like scuba diving, cooking, cupcake decorating, or even scrapbooking and pottery making.Make sure you talk to the person in charge ahead of time so they can accommodate your kid.
  • In the case, you choose to let your child wander by himself/herself you should consider buying a set of high-quality walkies talkies to be in constant touch  with them or teach then and how to use the public phones available around the ship to call you and inform you of their whereabouts
  • You can watch free movies in the regular theater, the 3D theater, by the poolside, or even in your room.Be aware some ships also offer paid options for movies so you may want to block that if you don’t want to incur unauthorized charges.
  • You can borrow all kinds of games from the library for free, such as Sudoku, trivia, bridge, chess, scrabble, and Scattergories.Most ships offer Bingo with prizes for a nominal fee. If your kid wishes to attend, the Bingo sessions arrange for them to be seated in a quieter spot on the edge of the room away from the additional noise.
  • Remember to stay hydrated. It’s not necessary to pay for bottled water when you can get water from the nearest bar if you get thirsty.At night just call room service and ask for a free pitcher of cold water to be delivered to your room.

Tips for Newbie Cruisers with Autism ropes
When you go ashore, make sure you keep a few things in mind.

  • First of all, ship time and port time can be different at times (When traveling through various time zones ships might decide to adhere to one particular region to inconvenience their passengers less .) A good way to keep track of time is to keep your own watch on ship time and get a $10 watch that will show the port time.
  • Above all, don’t miss the ship! Yes, it will sail without you (some travelers with balconies admit that watching people miss the ship is a favorite pass time.)
  • Another tip to remember is to check the weather forecast for the week on the weather channel website.
    That way, you can choose shore activities that will be appropriate and realistic for the day.
  • As a newbie, you might want to take the cruise line tours for ports that are far from the attraction you wish to visit since those are the only shore excursions guaranteed to bring you back to the ship on time.
    Moreover, if they are delayed for any reason the ship waits for those passengers.
  • Be leery of paying a third-party guide ahead of time since sometimes the cruise ship may end up skipping a  port entirely due to unforeseen reasons.
    If you decide to pre-book a private tour and pre-pay (Which I don’t recommend), then check their refund policy and your travel insurance to make sure you are covered if something goes wrong.
  • Also double check the time it takes to get from the ship to your intended destination and back through traffic since if things don’t go as planned, you may miss your ship.
  • Make sure your child has some form of identification on their person at all times when going ashore, in case they get lost.
  • Parents of nonverbal kids with autism should look into using temporary tattoos with the child’s name and a cell number to call in case the child wanders off especially in a foreign country.
  • Prepare a small shore excursion bag with sunscreen, insect repellent, first aid kit and a small fan if temperatures get unbearably hot.
  • Always carry a bottle of water and some sealed snacks as some ports will not allow you to come ashore with any fresh food from the ship.

Tips for Newbie Cruisers with Autism lamp

 

 

Cruise Ship Muster Drills Tips for Autism

In recent years, there have been some emergency situations and even tragedies in the cruise line industry.
In June 2015, the deadliest boat disaster in China in almost 70 years occurred when 456 people, mostly older citizens, were on board a cruise when disaster struck, and only 14 passengers survived.
In 2010 and 2011, the Carnival Splendor and Carnival Triumph respectively had engine fires, and there were several passengers injured.
In 2012, one of the worst maritime disasters in modern Italian history occurred when the Costa Concordia sank, and 32 passengers died, and 64 were injured.

As much as we don’t want to think about things going wrong on our planned holiday, travelers need to learn what to do when emergencies happen.So just like airlines have their flight attendants explain emergency procedures in the event of emergency landings, the cruise lines conduct their muster drills.

Cruise Ship Muster Drills Tips for Autism kids

What is the Muster Drill

Though each cruise liner has their method for carrying out a muster drill, they are mandatory, and the aim is to familiarize all guests and even the crew with valuable information.
By law, the drills must be done immediately before setting sail, but a minority of cruise lines do it the next day once the ship has already left port.In the past, the drill was done outside on the decks in the actual mustering stations, but in recent times, it is performed indoors where people can sit comfortably instead of stand for 20-30 minutes.

Years back when we first started cruising, we were told that muster drills were compulsory for every passenger –much like cough syrup: it tastes awful, but it is good for you.’ Dressed in uncomfortable life jackets, standing outside in the hot afternoon sun we all tried to listen to the lengthy presentations accompanied by loud sirens.
Many times we didn’t even get there; it all depended on the extent of our son’s whining, complaining and crying that day. I  distinctly remember several instances when I got lectured by crew members after my son wondered off.Eventually, we got more savvy and learned to avoid the comments and looks all together.
On one of our voyages, someone at Guest Services suggested we asked the cruise lines if we could get away with sending a family delegate to the muster drill instead of trying to make our son attend.
They agreed, and it made a positive difference in our cruising experience.

But that all changed for the better with the new trend of having the drill indoors.
During our past cruise on the Golden Princess,  all passengers assembled in the ship’s  air conditioned amphitheater and listened to a much more interesting presentation.

Cruise Ship Muster Drills Tips for Autism speech
Our Takeaway from the Presentation

During this drill, additional safety information was presented, and passengers were taught what actions needed to be taken in the various situations.
The most important guideline was for everyone to have their medication and cruise cards ready to grab from their cabins at all times.
Furthermore, everyone needed to have an item of warm clothing handy because it can be chilly out on the open sea during a potential evacuation of the ship.
The presentation continued to explain that in a time of any emergency; there would be crew members that would direct the passengers and assist with life jackets and direct travelers to the lifeboat and life rafts.

 

Cruise Ship Muster Drills Tips for Autism crowds

Autism Travel Tips

  • Ask customer service for a private room or an exemption if your child can not attend but it is important and recommended that your child is still taught by you what to do in a time of a crisis.
  • The drill; anywhere from 20 to 30 minutes in length, contains loud noises, including the sounds of the signals so if your child is sensitive to noise, bring noise canceling headphones.
  • Make sure to visit the actual muster station with your kid to familiarize him/her with the place – the location is clearly marked on the back of your cabin door.
  • Have your kid watch the video  (link below) in increments so that he or she remembers what to do and is prepared.

Family Tips for Cruising Quantum of the Seas

Family Tips for Cruising Quantum of the Seas ship

Royal Caribbean has always been a favorite cruise line with our family. My husband and I celebrated our honeymoon on the now defunct ‘Song of America’ in 1992, and it was aboard ‘Radiance of the Sea’ that our kids enjoyed their first cruise in 2005.

After having cruised with Royal Caribbean numerous times over the past two decades, we were very excited to sail onboard their ‘Quantum of the Seas’ ship and share our family tips after experiencing the ship’s eateries and attractions.

Super fast Boarding at Bayonne

We arrived at the pier by 11:30 AM and expected large crowds, but there were none. There were multiple agents checking guests on I -pads and the process went along so fast, we didn’t need even need to mention our son’s disability.
Check-in took less than 10 minutes from start to finish, which was surprising if you consider the fact that there were over four thousand of passengers coming through.

Our Cabin

We liked the innovative closet design along with the ‘virtual balcony concept that gave us a sense of the ship’s geographical location at all times, but we were somewhat disappointed with the cabin’s lack of sound-proofing.

Quantum of the Seas Cabin: HD Virtual Balcony View

Tips When On Quantum of the Seas:Ship's Aft Rockers

Muster drill

As customary with all vessels, the ship’s exercise started at 4 pm before sail away from New Jersey.
The ship had multiple areas designated as emergency assembly spots for passengers to sit and watch the informational movie. We appreciated the short presentation along with the reminder to wash hands and prevent the dreaded Norovirus!

Service

On our first night, We were slightly peeved to find out that our son’s sofa bed wasn’t set up by 11 pm when we were tired and ready to go to sleep.Moreover, the room attendant was rude when we tried to speak to him about it the following day.
But we’re thrilled to report that RCCL Customer Service bounced back in a big way.After we complained to Guest Services, Carol, the deck housekeeping supervisor, assigned a new attendant and sent an apology note with a complimentary wine bottle to our cabin.

Though the lines for Guest Relations were somewhat long (most complaints we heard were about the new restaurant booking system and the wristbands) we did find the staff courteous and helpful.

Tips When On Quantum of the Seas:Jeffrey With Stoick

Tips When On Quantum of the Seas:Kids ClubDining

In the old system, passengers were assigned specific dining times, servers and tables for the duration of the entire cruise. The fun part about that was the relationships travelers got to develop with the servers and fellow diners. The downside was that if one didn’t like their fellow travelers or servers they had to ask the Maitre D’ to be moved to a different table, which was a hassle.

The new “Dynamic Dining’ concept the cruise line recently switched to, gives guests more flexibility.With this system, Guests can dine whenever, wherever and with whoever they chose every night. The upside is that passengers can try multiple food venues with different settings and servers.The downside is that each of these more intimate restaurants offers a fixed and relatively limited menu. And now, passengers need to remember to pre-book their restaurant choice ahead of time, dine at undesirable hours or wait in somewhat long lines for a table to open up.

Overall, we liked the new concept of the different venues and food diversity and thought that it was a good step in the right direction.
With that said, things can be improved in terms of food choices ( we would love to see sampler plates as part of the menus) and getting the current reservation system to work more smoothly.

Tips When On Quantum of the Seas:Chic Lobster

Tips When On Quantum of the Seas:Crab CakeThe Free Restaurant Options

The ship had ten complimentary restaurants that offered diverse dishes from different cuisines

  • Our favorite for breakfast and lunch was Cafe 270, next to the ships aft with freshly made to order paninis and salads.
  • Chic restaurant with its bistro-style food and American Icon with its southern grub reminded us of the typical dining room food on the older ships while Grande’s menu was a nod to the bygone formal cruise dinners.
  • Silk, the Asian venue was beautifully decorated and our favorite personal for its noodle selections
  • The International Cafe and Sorrento Pizza served their usual sandwiches, pastries, salads, and pizzas.We finally got around to trying Sorrento’s gluten free pizza, and I have to admit it was delicious
  • The Windjammer Buffet, another old time favorite, seemed to be modest in choices, but the bakery’s fresh cookies and muffins were a big hit with everyone.

Tips When On Quantum of the Seas:Jaime Oliver Cake

Tips When On Quantum of the Seas:Wonderland Dessert

 

The Quantum had several restaurants that offered meals with a fixed menu and price.

  • If you enjoy innovative food in an unusual funky setting, then Wonderland is the place to try. At 50 dollars per person, diners start with discovering the different elements of ice, fire, earth through their five senses.I won’t give away details, so I don’t spoil the surprise, but all the items we selected, completed each other wonderfully, and provided a memorable symphony to the senses.
  • Chops (30$ per person) is a staple steak house with consistently excellent quality food and service while Izumi is a good place to grab your sushi/sashimi fix when you crave a quick, tasty lunch.
  • Like everyone else we found the Devinly Decadence (20$ per person) concept of 500 calorie dishes tantalizing, so we tried it one evening.Our son voted the flatbread pizza choices a cruise favorite.
  • In Jaime Oliver’s Italian (25$ per person) restaurant, we found the appetizers and desserts more tempting than the main courses, so we geared our appetite accordingly.
  • Michael Swartz’s pub exceeded our expectations and managed to wow us with its charcuterie platter that complemented our selection of libations well.

Tips When On Quantum of the Seas:Wonderland Entrance

Tips When On Quantum of the Seas:Wonderland Decor

Attractions

Quantum of the Seas comes with an impressive array of activities guests can enjoy.The ship offers trapeze lessons; a skydiving simulator called I- fly, surfing lessons, rock climbing, and bumper cars as well as several pools and hot tubs.
Because of the stormy weather during our trip our son only tried out the indoor trapeze lesson, the I-fly simulator and bumper cars.
The weather also interfered with our original booking, and we ended up riding the North Star, an enclosed gondola, while sailing at sea with only waves to watch, instead of near on of the ports where the views would have been more spectacular.
Noteworthy was the glass swing in the aft theater that our son discovered and sat on for hours along with the comfy rocking chairs nearby.

Entertainment

We thought the Mama Mia production was a worthy addition to the ship lineup but ended up too tired from the day trips to see the other two productions.
For kids, the Quantum offered, the not-to -be-missed DreamWorks parades along with character breakfasts and photo apps.

Decor and Art

Quantum of the Seas is one of the more interesting ships to walk around and to admire the artwork as well as ride every elevator to take  ‘selfies’ with the quirky pictures displayed inside.
Not to be missed is the Bionic Bar that all passengers get to gawk at and watch robots mix and serve drinks.

TIPS When On Quantum of the Seas:Seating Area

TIPS When On Quantum of the Seas:Art

Autism Travel Tips

  • Royal Caribbean is very Autism Friendly and not only provides a particular department (like other cruise and airlines) designated to special needs accommodations but is in the process of training its staff to understand and help passengers with autism better.
  • Contact the access desk after booking your trip make sure to notify the cruise line of your kid’s individual needs and any accommodations he/she needs
  • Pre-book your itinerary your show times and paid restaurants online to help you plan better
  • After boarding the ship, head on to guest relations and remind them you are traveling with a special needs child
  • Ask to meet with the activities coordinator and kid’s’ club director to relay your child’s needs.
  • Ask for help in disembarkation! If your flight is later in the day ask permission to stay in the room until 9:30 AM when most crowds have left, and your kid won’t need to brave any crowds.

Tips When On Quantum of the Seas:Restraunt Theatre

Tips When On Quantum of the Seas:Restaurant Show

For Shows

  • Ask for pre-seating for shows! Similar to pre-boarding you can request permission to get into the show halls ten minutes before the other members of the audience to get your kid settled down.
  • Try to sit as close to an exit as possible in case your kid wishes to leave in the middle of the show.
  • If that’s not a possibility, then you can ask for seats next to in the hall’s disability seating area (close to the main entrance)  and see if that is available.
  • Remember to bring a set of noise canceling headphones to lessen the sound if your child is noise sensitive.

For Dining

  • Ask to meet with the ship chefs if there are known food allergies.
  • Go in person every night, pre-book the restaurant you wish to dine the next day and ask the Maitre D’  for a quietest table possible way from loudspeakers, music, bars and the kitchen.
  • Always try to book a table at the time they first open for dinner, so your child doesn’t have to wait in any line
  • Ask to get a copy of the menu so your kid can decide ahead of time what he /she wants to order.

For Activities

  • The I-Fly is not recommended for noise sensitive children as it is incredibly noisy.In fact, the staff makes travelers wear ear plugs and goggles for protection.
  • For Rock Climbing and I-Fly require passengers to wear special shoes that are provided free of charge.,make sure your kid wears socks
  • You should prepare your kid in advance to the idea of wearing the ship wristband.
    Passengers open the cabin door and can pay charges onboard with it
  • Bring a piece of a stick -on velcro to substitute for the buckle and help them put it on and take it off quickly.

Tips When On Quantum of the Seas:Glass Swing

Tips When On Quantum of the Seas:Rock Climbing

 

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