The Good, Bad and Ugly Sides to the United Dragging Incident

This past week, we were all reminded how stressful flying has become in the past few years. If invasive TSA checks and minimal leg space weren’t enough of a deterrent, this week’s story about a passenger forcibly dragged out of a United plane may change some people’s perspectives. Clearly, there will be multiple investigations and lawsuits… Read More

Airline offers to ‘bump you off ‘a flight? Grab it!

Nowadays it’s becoming more commonplace for airlines to overbook. These companies then try to persuade some travelers to take a different flight due to filled seats.  Throughout our years of travel, we’ve been approached many times to volunteer to be ‘bumped off’ but never agreed to it.   We typically book specific seats far ahead… Read More

No Ice Packs in United’s First-Aid Kits

Over my many years as a frequent flier, I have come across many different people, attitudes, and circumstances. However, I encountered one of the most strange incidents last month on my United flight from Los Angeles to Tokyo.The trouble on the eleven-hour-long flight began with a broken television screen that hit my left leg, not… Read More

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